Expert - Sales Processes

Job Description Incorporation of specific local and regional experience within Sales and Pre-Sales activities Detailed Sales process knowledge including relevant IT-skills related to SAP. Support of existing team members related to Maintenance and roll back activities, as well as upcoming deployments Ensure support to business in relation to maintenance and improvement activities with regards to Sales and Sales related processes and data structures. Support of existing team members with regard to CRM activities Your Tasks: Analysis, enhancement, improvement of SAP Template for the Sales domain in alignment with other functional domains and with regard to End-TO-END view.Preparation and conduction of presentations and workshops for the discussion of business processes with local Business Process Experts and /or OwnersPrepare and maintain training materialsPrepare and execute training sessions for End UsersConsult and support local key user with regard to the usage of system processesCo-ordination of the on-going demand processes within the live countries. Communicate changes / improvements to user community on an on-going basisManage and undertake required subproject tasks with regard to project management considering time / quality and costs.Preparation, implementation and follow up of workshops sessions with local experts with regard to template improvements, process developments and/or conceptsPrepare / support / conduct and analysis of test executionPrepare / support Data Migration activitiesPrepare / support analyses After-Go-life periodPrepare / support / conduct on-going maintenance activitiesSupport training initiatives to end users on Sales related topicsPre-actively support and understand integration topics to other domains, in particular with LE / MM / FI /CO and WM/EWMAchieve the project objectives and compliance within scheduled milestones, taking into account the resources (personnel costs), schedule and quality of resultsRisk and problems are addressed timely and corrective measures initiatedProject reporting is complete and up-to dateFeedback from customers, and BPM team members Your Background: University degree in informatics / economics / business informatics or comprehensive business experience in SalesAt least 2 years’ experience in ERP projects (either as internal or external consultant)At least 4 years of professional experience in operational Sales and/or Customer Service ManagementAt least 5 years working experience in the area of ERP and good practical work experience in the usage of SAP sales and Distribution module. Very good process and system knowledge in the area of Sales.Ideally also good working knowledge of SAP CRMExperience in project workExperience of SAP implantations in Asia / international is an advantageAbility to translate business requirements into systems requirements and vice versaExcellent communication skills, social skills and open-minded.Highly developed and proven organizational skills as well as analytical skillsHighly motivated and able to work under pressurePro-active and solution orientedContinuous optimization and improvement approachHigh engagement on achieving targets and objectivesWorks well alone, as well as within a teamOpen for other culturesGood skills in Issue resolution and trackingWillingness to travelSound knowledge of moderation and presentation techniquesSound knowledge of project management techniques and project management skillsWillingness to continuously improve / enhance own skills and knowledgeUnderstanding of cross domain and cross functional processes (End-to-End), especially processes with involvement of SalesUnderstanding and sound knowledge of SAP Sales transactions in generalSAP Sales & Distribution and interfaces to other modules (CO, LE, FI, MM, and BI)Microsoft OfficeARIS ToolsetFluent in English and German (written and spoken)More languages beneficialCareer with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better. We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day. Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued. StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients. Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere. Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.