Engagement Manager (m/w/d)

Your tasks Your tasks in detail: Overall responsibility: Structuring, planning, and managing of all operational and organizational tasks and processes in complex deal engagements / bid process (time, budget, quality) Bid Strategy Development: Collaborating with key stakeholders (PAs, Commercial, Legal, Procurement, etc.) to define a winning bid strategy aligned with the client's needs and the organization's capabilities. Resource Allocation: Determining the resources required for the bid process, including personnel, technology, and other assets, and ensuring their optimal allocation. Proposal Development: Overseeing the creation of a comprehensive and compelling bid proposal, ensuring alignment with client requirements, and addressing evaluation criteria. Directing all business and technical resources in cooperation with the respective core team leads, including Portfolio Units, LBU contacts, support functions etc. and manages conflicts between the parties. Ensuring all local, PU and HQ internal governance processes are adhered to throughout the life cycle of the bid, including the BDSC process. Risk Assessment: Identifying potential risks associated with the bid and developing strategies to mitigate these risks effectively. Quality Assurance: Implementing rigorous quality control measures to review and refine the bid proposal, checking for accuracy, completeness, and compliance with bid requirements. Ensuring application of T-Systems standards and tools as applicable. Communication: Maintaining clear and regular communication with internal teams, external partners, and stakeholders to ensure everyone is aligned and contributing effectively to the bid. Client Interaction: Building and maintaining relationships with the client, addressing queries, participating in client meetings, and ensuring a positive client experience throughout the bid process. Budget Management: Responsible to manage the budget allocated for the bid process, ensuring cost-effectiveness and adherence to financial constraints. Post-Submission Activities: Coordinating any post-submission activities, such as client presentations, negotiations, and clarification sessions. Ensuring transition and transformation activities are planned in detail and handed over to service delivery. Escalation management: In cooperation with the SDE supporting escalations to the Board of T-Systems and the stakeholder of Deutsche Telekom as appropriate and for bringing sales, delivery, and corporate perspectives on the deal to consensus. #EHE_TSI# > Show more Your Profile Your qualifications: You have a successfully obtained a degree or comparable qualification with subsequent relevant professional experience, preferably with a technical and/or business background. You also have practical professional project management experience (certificates) in (pre-)sales projects with a focus on IT outsourcing in very large, international IT projects. Your communication, conflict and stress management skills are excellent, and you are able to structure and keep focus on large teams in complex and cross-cultural environments. Your skills and experience: Client Focus: Understanding the client’s perspective and maintaining a customer-centric approach throughout the bid process enhances the chances of meeting client expectations and delivering value. Communication Skills: Effective communication is essential for coordinating diverse teams, articulating the bid strategy, and presenting a compelling case to potential clients. Analytical Skills: The ability to analyze complex bid requirements, market trends, and competitor activities to help developing a winning bid strategy. Adaptability: The business landscape and bid requirements can change rapidly. Engagement managers should be adaptable to evolving circumstances and able to adjust strategies accordingly. Attention to Detail: Precision is crucial in bid responses. Attention to detail ensures that bids are not only compliant but also of high quality, reducing the likelihood of errors that could negatively impact the evaluation. Problem-Solving: Complex bids often involve unforeseen challenges. The ability to think critically and devise effective solutions on the spot is essential for overcoming obstacles in the bidding process. Leadership and Team Management: Engagement managers need leadership skills to guide cross-functional and multi-cultural teams, foster collaboration, and motivate team members toward a common goal. Negotiation Skills: Bid managers often engage in negotiations, whether it’s with clients, partners, or internal stakeholders. Strong negotiation skills are valuable for securing favorable terms and agreements. Time Management: Managing tight deadlines and multiple tasks is common in bid management. Strong time management skills help ensure that all components of the bid are completed on schedule. Technical Aptitude: Depending on the industry, a bid manager may need technical knowledge to understand and address specific client requirements. This technical aptitude > Show more