Director Client Service (mensch)

What we believe inOur mission is to provide advertisers with an end-to-end solution that combines branding and performance marketing by leveraging talent and technology in the most effective way. We are a full-funnel agency that combines key marketing disciplines.We always keep the big picture in mind, while not ignoring the small details. In an industry where there is no shortage of words, we are doers.We are the youngest child of the global agency brand OMG. And we've used that role, without a legacy, to our ultimate advantage.Leveraging talent and technology effectively requires a culture based on training, knowledge sharing, respect for different perspectives, and most importantly, the well-being of you and everyone on the team.We welcome everyone - regardless of gender, nationality, ethnic and social background, religion/belief, disability, age or sexual orientation. We believe in a culture of knowledge sharing and mutual respect based on the well-being of each person in the team.In this role, you will? [#1290668] Become one of the leading team members of Hearts & Science Germany guiding and enabling your teams for successFurther develop your team members and make sure they can improve and get even better at what they doGain full responsibility for team structure and profit planning of your clientsHave all opportunities to develop as part of the management team of Omnicom’s fastest growing media agency in GermanyYou work together directly with our clients from various backgrounds and become their valued advisor across the full spectrum of media and communicationsYou pull the strings and make sure we deliver our best work to every brief – this also includes steering projects across speciality units internally, in cooperation with other agencies and partnersSuccess needs to be measurable: You develop client-specific measurement frameworks, analysis and presentations together with the teamYou have even more ideas how to bring value to our clients? Perfect!What you need to be successful? Min 5 years of experience in media and comms planning, ideally in a media agency or on client sideYou know your craft by heart, from TV net reach curves to opportunities different DSPs can unlock for our clientsCuriosity is key. You’ll have the chance to thrive in an environment with little limitations and curiosity will help you immenselyDespite your experience you have an open mind and are open to do things differently. Just because “it has always been that way” doesn’t mean we can’t change or try new approachesYou can take responsibility and have been leading teams before Your English is excellent both spoken and in written form. For leading our international teams we need a person both fluent in English and GermanYou can think like you’re the business owner – to benefit the agency development and as well put yourself in the shoes of our clientsYou are keen to become a central part of a team in the making. You have the necessary drive to not only be employee XY but become a central part of Hearts & Science! If you feel like Hearts & Science might be something for you, please send us your good reason to be part of the team and a CV. We cannot wait to get to know you! Benefits Fortbildung und Seminare Mobiles Arbeiten Feedbackkultur & regelmäßige Befragung Betriebliches Gesundheitsmanagement Direktversicherung Flexibler Überstundenausgleich 32 Tage Urlaub Zertifiziertes Energie- und Umweltmanagement Jobrad Sabbatical Mitarbeiter werben Mitarbeiter Prämie Sommerfest Weihnachtsfeier Sportliche Aktivitäten Teilnahme am Agency Cup Mitarbeiterrabatte